Responsible Gambling

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Gambling should be a leisure expense, not a way to pay bills or recover money. Decide what you can afford to lose before you start, and keep essential spending separate. A bonus does not reduce the need for a limit.

Keep Control of Time and Spending

  • Set a money limit and an end time before opening a game.
  • Do not borrow to gamble or spend money reserved for food, housing or bills.
  • Avoid playing when upset, intoxicated or trying to recover a loss.
  • Take regular breaks and look at total deposits and withdrawals, not just memorable wins.

Recognise When to Stop

Hiding your spending, repeatedly raising your budget, neglecting commitments or feeling unable to stop are reasons to take a break and seek help. You do not have to wait until losses become severe to talk to someone.

Request a Break or Self-Exclusion

Contact casino account support and ask for the break or self-exclusion options available to you. Be clear about the restriction you want and ask how long it lasts and when it takes effect. Stop deposits and play while the request is being handled.

Do not open another account to get around an exclusion. You can also remove saved payment details, block gambling software on your devices and ask your payment provider about gambling-payment controls where available. These steps can work together rather than relying on a single setting.

Independent Help

Gambling Therapy offers international gambling support and resources in several languages. A local gambling-help service or a healthcare professional can also help you decide on practical next steps. Family and friends affected by someone else's gambling can seek support too.

If you are in immediate danger or feel unable to keep yourself safe, contact your local emergency service. For website questions, use [email protected]; account restrictions must be requested through the service holding your account. Read the eligibility rules and privacy policy for further information.